If something serious were to happen to you (or a key person in your business), would you be replaceable? Identify how critical you are to the success of your business Are you involved in daily activities important to your business’ … Continue reading
How long would your business continue if you weren’t working in it? Did you know that 97% of New Zealand businesses employ less than 19 people and 64% of those businesses are one-man bands? This puts a lot of weight … Continue reading
Videos aren’t as hard to create as you might think…. With a camera/video camera and a computer, you can be up and running in no time. First step, decide what kind of video you want to make, perhaps: Produce a … Continue reading
YouTube is an untapped tool for many businesses, yet it is one of the most effective, low-cost marketing tools available to SMEs. Did you know: Over 800 million unique users visit YouTube each month Over 3 billion hours of video … Continue reading
A position description is a written summary designed to ensure job applicants and current employees understand their roles. They’re an important resource when hiring and managing team members, as they reinforce employee accountability. A position description describes the key areas … Continue reading
Whenever you’re tempted to style your emails with a particularly smart font remember! Plainer also means easier to read. If your readers scroll through hundreds of emails a day, they’ll want to delete anything that looks choppy or hard to … Continue reading
It can be extremely testing when an employee pushes the limits of his or her employment. You may have given that person the benefit of the doubt too many times, and then the final straw breaks…. Failing to follow correct … Continue reading
Survey Monkey is a popular online survey web tool. It’s free, at the basic user end, as well as incredibly intuitive to use. Survey Monkey provides: Step by step, easy to follow guidelines for putting your survey together Questions that … Continue reading
Online survey tools allow you to easily design and conduct your own surveys, providing a cost effective alternative to printing and posting client feedback forms. Before you start: Register an account with your chosen survey website. This should be as … Continue reading
Keeping your customers satisfied should be top priority. So how do you measure their satisfaction? The key is communication; ask the questions. One of the most cost effective ways to do this is with a client survey. A survey can … Continue reading
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